Exit row passengers during an evacuation should be:

• A. Exit row passengers should be briefed and ready to assist; verify capable and willing to operate the exit if needed.
• B. Remove them from the exit row
• C. Ignore their duties
• D. Seat belts only

Answer: (A)

Exit row readiness means briefing the passenger seated there and confirming they are willing and able to help operate the exit if needed. They should understand their duties, such as opening the exit and guiding others to safety, and be prepared to follow crew commands quickly and calmly. Verifying capability includes being physically able to perform the tasks (reach, push, pull, and move as required) and being mentally prepared to act under stress. If a passenger cannot meet these requirements, they would not remain in the exit row, and would be moved as needed. The other options don’t provide the necessary preparation: simply waiting for seat belts or ignoring duties wouldn’t ensure the exit can be opened or that passengers can be guided to safety, and removing someone from the row is a measure only if they can’t meet the criteria.